INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
We guarantee that you will receive the exact same product as shown in the picture. Our team ensures that every order is prepared and presented with the same quality and appearance as advertised.
Where can I view my sales receipt?
You can view and download your sales receipt through:
- Email – After placing an order, you will receive a receipt via email.
- WhatsApp/SMS – If you provided your number, we can send the receipt there.
- Account Dashboard (if applicable) – Log in to your account on our website to access past receipts.
How can I return an item?
- Check Eligibility – Returns are only accepted for incorrect or damaged items. Food and beverages cannot be returned once delivered.
- Contact Us – Reach out within [insert time frame, e.g., 24 hours] of receiving your order via [insert contact details].
- Provide Proof – Share a clear picture of the item and receipt for verification.
- Resolution – We will replace the item or offer a refund/store credit, depending on the situation.
INFORMATION ABOUT US